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Our agents will help you get approved faster

How to prepare and apply for a merchant account with AlfiaPay

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Contact AlfiaPay

Fill out the application form and provide us with your business details and requirements. After the  review, our experts will advise about the  most suitable banking partners from our network. 


Apply for a Merchant Account

Fill out the application form and provide us with your business details and requirements. After the  review, our experts will advise about the  most suitable banking partners from our network. 


Dedicated Support 

Even after you are successfully set up and you have begun processing online payments, our agents will provide free 24/7 ongoing support, and offer any assistance you may require. 


Precheck Form


Merchant Application Form 

Application Checklist (contain all the documents needed and requirements) 


If you have any questions or if you need help with preparing the documents or filling out the application form, please don't hesitate to get in touch with us! Our team  experts will gladly assist you with any stage in the entire process. 


Step 1: Precheck

No matter if you are requesting a direct EU / UK merchant account, an international merchant account, our process is quick and easy.
Please fill out our express application form, or download the small Precheck form and email it.
This will allow our team to begin the screening and evaluation process in advance.
With the basic information about your company, along with the nature of the business and a sales volume summary averaged monthly volume.
Number of transactions, number of declines, number and value of billing backups, if any, will all help us make the right decision regarding the most appropriate purchasing banks with which to open your new merchant account.

Within 1-3 business days after receiving your early inspection form and some of the binding documents, we will be back with a recommended buyer bank where your merchant account will be located. Once approved in advance it does not necessarily mean guaranteed approval, as some of the information will be checked last.

Step 2: Application & Underwriting 

Based on the pre-approval as outlined in the previous step, we can proceed with the actual application process as required by the authorities in any country. In this stage you'll be asked to provide: 

 your company registration certificate 

Your company details include number of registration, address (include utility bill), bank account number (include sample of deleted check’ or formal document from your bank) 

ownership and list of major shareholders 

Signatory rights signed by the lawyer of the company, 


In some cases you will be asked for more info as will be needed by the bank, like business history, license if needed etc.. 

This information allows us to understand your activities and business structure and . This helps us to estimate the possible risk factors. A typical application package is structured as follows: 



Please download and fill out the Merchant Application Form. . While filling out the application form, please note that the  information will have to be correspond with a provided documents. If you need any assistance we'll be glad to help - CONTACT US 



Along with the application form you'll be asked to provide a documentation pack for AML/KYC (anti money laundering and Know Your Customer) purposes and the underwriting process performed by the acquiring bank or payments provider. Please see below  a typical documents checklist. These need to be scanned in, however some particular acquiring banks may require hardcopies to be sent .  

You can  download our Documents and Website Compliance Checklist. 



Every merchant accepting card payments through their website (as well as MOTO-only merchants) needs to present a website that is fully compliant with the Visa/MasterCard compliance guidelines. Please see below a list of website requirements. Note that these will have to be fully completed before you can begin taking live payments, however if your website is still under construction and does not include all necessary items, you can still start the proceed you will get  an access to your beta website where the underwriter can review the available basic information on your products/services. 


1. Certificate of Incorporation

2. Articles/Memorandum of Association 

3. Appointment of Directors Signatory rightes

signed by the lawyer of the company (include id picture)

4. Shareholder list as in the Registry

(include id/passport) 

5. Bank Account Statement 

Utility bill 

6. Passport/ID Copy 

Scanned copy of a valid ID or passport of the client’s owner of the payments relationship with AlfiaPay, and any authorized merchant account signatory it required for any owners holding more than 10% ownership. In the case of sole owner a passport/ID of the individual owner is required.

7. Credit Card Processing Statements 

If you have previously been accepting card payments, please provide the weekly/monthly statements.


8. Conditional Documents 

If required you may be asked to provide a business license (if regulated business type), financial statements (balance sheets and P&L) and supplier agreements. 


9. Overlying Company Documents 

If the applying company is owned by another parent company, a set of all of the above documents will be required for the parent company in order to identify the Ultimate Beneficial Owners. 


1. Product/Service details 

Your website should present all details about offered products and/or services, with full, detailed pricing information. 


2. Contact Information 

Legal name and registered address, contact email address and phone number should all be clearly visible, for example on your ‘Contact Us’ section, or on the footer of the website. 

3. Terms & Conditions 


4. Policies 

Refund/Return Policy, Shipping Policy, and Privacy protection Policy are mandatory on every website.


5. Credit Card Logos 

Visa and MasterCard logos should be visible before or during checkout. 

6. Domain Ownership 

Domain WHOIS must show the applying/parent company - or the owner - as the owner of the domain.

7. Billing Descriptor 

If you are accepting cards on your website, the billing descriptor must clearly be displayed during the checkout process on the payment form. For example: "You will see this charge appear on your statement as [DESCRIPTOR]". 

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